Legal

Terms of Service

By using Petsaco and placing an order through our website, you agree to the following terms. These terms are designed to keep the shopping experience clear, fair, and transparent.

Brand

Petsaco

Support

sales@petsaco.com

Updated

2026

Section

General

Petsaco sells pet-related products through our online store. By browsing this website or placing an order, you agree to these terms.

Section

Orders

All orders are subject to availability, payment approval, and order confirmation.

We reserve the right to cancel or refuse any order if we identify pricing errors, stock issues, fraudulent activity, or other unusual circumstances.

Section

Pricing and currency

All prices displayed on the website are listed in USD unless otherwise stated. Prices may change without notice.

Section

Shipping and fulfillment

Orders are typically processed within 1–5 business days. Estimated delivery times, tracking information, shipping costs, and delay information are explained in our Shipping Policy.

We work with trusted fulfillment partners and shipping providers to process and deliver orders.

Section

Delays

We are not responsible for delays caused by customs, carriers, weather, local delivery disruptions, or circumstances outside our reasonable control.

Section

Returns and refunds

Please review our Refund Policy for complete information about returns, refunds, and eligibility.

Section

Contact

If you have questions about these terms, contact sales@petsaco.com.