Legal
Terms of Service
By using Petsaco and placing an order through our website, you agree to the following terms. These terms are designed to keep the shopping experience clear, fair, and transparent.
Brand
Petsaco
Support
sales@petsaco.com
Updated
2026
Section
General
Petsaco sells pet-related products through our online store. By browsing this website or placing an order, you agree to these terms.
Section
Orders
All orders are subject to availability, payment approval, and order confirmation.
We reserve the right to cancel or refuse any order if we identify pricing errors, stock issues, fraudulent activity, or other unusual circumstances.
Section
Pricing and currency
All prices displayed on the website are listed in USD unless otherwise stated. Prices may change without notice.
Section
Shipping and fulfillment
Orders are typically processed within 1–5 business days. Estimated delivery times, tracking information, shipping costs, and delay information are explained in our Shipping Policy.
We work with trusted fulfillment partners and shipping providers to process and deliver orders.
Section
Delays
We are not responsible for delays caused by customs, carriers, weather, local delivery disruptions, or circumstances outside our reasonable control.
Section
Returns and refunds
Please review our Refund Policy for complete information about returns, refunds, and eligibility.
Section
Contact
If you have questions about these terms, contact sales@petsaco.com.